If any of these seem to fit then we would recommend calling your card provider to seek assistance from them. These are the most common reasons for a rejected payment. LoginAsk is here to help you access Prodigy Membership Accounts quickly and handle each specific case you. When a card is expired or if it has been reported as stolen or defrauded then the purchase will not be possible.Ī call to your card provider should help to determine the cause and the pertinent next steps as it pertains to the replacement of your card. While this is infrequently the case, at times, the limit on the card might have been reached and without room for it, the purchase cannot be made. This applies to both post-paid, and pre-paid credit cards. Typically, you can resolve this by calling the number on the back of the card and asking for a temporary lift of this ban so you can make the purchase. We are a Canadian-based company, if you are based outside of Canada, your card provider may have a block on international payments. Card issuers do not provide Prodigy with a great deal of information as to why they may do this on a case-to-case basis, but here are some common reasons why this happens: There are a few reasons why your card might have been rejected.
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